Thank you for shopping at Saltric.If you are not entirely satisfied with your purchase, we’re here to help.You have 5 calendar days to return an item from the date you received it.

To be eligible for a return:

• The product must be unused and in the same condition that you received it.
• The product must be in the original packaging.
• The product must be unopened.
• The product  needs to have the receipt or proof of purchase. 
• We will provide you with a Saltric credit, we do not offer monetary refunds on returns.       

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies. 

We will gladly process the above refund on defective products only, subject to each case been assessed. Options available to you  if the refund is authorised will be to process your refund  to your credit card / original payment method used , replace the product or alternatively offer you a Saltric credit note.

We can not accept returns or do refunds on used products.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You will also be liable to insure the product sent back to our offices.

Feel free to contact  us if you have any questions on how to return your item to us.

Email: info@saltric.co.za